Frequently Asked Questions

What support services do you offer?

We provide device troubleshooting, cloud support, email assistance, and tailored solutions for your needs.

How can I contact support?

You can reach us via our website's contact form, email, or phone for immediate assistance.

What devices do you support?

We support a wide range of smart devices for troubleshooting and assistance.

Do you offer tailored support?

Yes, we provide customized support solutions based on your specific needs and requirements.

What is cloud support?

Cloud support involves assistance with cloud services, including setup, troubleshooting, and management of cloud-based applications.

What are your business hours?

Our support team is available Monday to Friday, from 9 AM to 5 PM for your convenience.

Device Troubleshooting

Our device troubleshooting service helps you resolve issues with your gadgets quickly and efficiently. Whether it's software glitches or hardware problems, our expert team is here to assist you with tailored solutions to meet your needs.

A close-up view of a smartphone displaying the Chipolo app interface, with a white Chipolo tracking device placed on top of the phone. The phone screen shows details like connectivity status, including the name Axwell and a connected status icon.
A close-up view of a smartphone displaying the Chipolo app interface, with a white Chipolo tracking device placed on top of the phone. The phone screen shows details like connectivity status, including the name Axwell and a connected status icon.
A person holding a smartphone with one hand and a USB cable with the other. The phone is connected to a white and blue portable charger that is resting on a woven surface.
A person holding a smartphone with one hand and a USB cable with the other. The phone is connected to a white and blue portable charger that is resting on a woven surface.

Cloud Support

We offer comprehensive cloud support services to ensure your data is secure and accessible. Our team will assist you with setup, management, and troubleshooting to optimize your cloud experience tailored to your specific requirements.

Gallery

Explore our tailored support solutions in action.

Close-up view of a smartphone screen displaying a notification from the Google Play Store, indicating that the Canon Camera Connect app has been successfully installed. The phone shows a 76% battery charge in the top right corner and several status icons.
Close-up view of a smartphone screen displaying a notification from the Google Play Store, indicating that the Canon Camera Connect app has been successfully installed. The phone shows a 76% battery charge in the top right corner and several status icons.
A person is working on an open smartphone, using a screwdriver to repair or modify the device. The phone is positioned on a mat, with the screen lifted, exposing the internal components. A blue wristband watch is visible on the person's wrist, and a part of a plant is blurred in the background.
A person is working on an open smartphone, using a screwdriver to repair or modify the device. The phone is positioned on a mat, with the screen lifted, exposing the internal components. A blue wristband watch is visible on the person's wrist, and a part of a plant is blurred in the background.
A white or light-colored smartphone is lying face down on a textured surface. The focus is on the back cover and side edges of the phone, highlighting the USB port and a small hole, possibly for a microphone or speaker. The surface beneath the phone looks slightly dirty, and the phone itself shows signs of wear.
A white or light-colored smartphone is lying face down on a textured surface. The focus is on the back cover and side edges of the phone, highlighting the USB port and a small hole, possibly for a microphone or speaker. The surface beneath the phone looks slightly dirty, and the phone itself shows signs of wear.
A person wearing a light blue jacket and jeans stands on a paved surface, looking at a device in their hands. The scene is set in an open area with a row of beige storage units featuring red doors. The sky is clear with scattered fluffy clouds.
A person wearing a light blue jacket and jeans stands on a paved surface, looking at a device in their hands. The scene is set in an open area with a row of beige storage units featuring red doors. The sky is clear with scattered fluffy clouds.
A tablet and smartphone are placed on a dark surface along with parts of a keyboard and a white computer mouse. The tablet displays an urban night scene with two silhouetted figures, while the smartphone shows various colorful app icons on its screen.
A tablet and smartphone are placed on a dark surface along with parts of a keyboard and a white computer mouse. The tablet displays an urban night scene with two silhouetted figures, while the smartphone shows various colorful app icons on its screen.